We believe that organizations that want their customer communications to thrive should demand beautifully-crafted, compelling campaigns that play to the strengths of Website & CRM’s technology.

The bitBirds Solution have unique combination of skills in Website & CRM strategy, data-led customer analytics, award-winning creative design, change management and seamless technical delivery. We advise on the right things to do and how to leverage CRM tools and techniques to deliver effective, compelling, objective-busting customer communications. We then get the job done!

It’s up to you whether you pay-as-you-go for our support on a one-off problem that needs to be fixed, or sign up to a monthly contract for permanent unlimited support and peace of mind. Some of our services:

  • WordPress Installation
  • WordPress Configuration
  • WordPress Theme Install
  • WordPress Pluging Intrigation
  • WordPress Theme Customization
  • WordPress Theme Devlopment
  • WordPress Bug Issues
  • WordPress Woocommerce Installation
  • WordPress Woocommerce Configuration
  • WordPress Woocommerce Payment Gateway Intrigation
  • WordPress Woocommerce Checkout Modification
  • WordPress Woocommerce Bug Issues
  • WordPress LMS Installation
  • WordPress LMS Configuration
  • WordPress LMS Payment Gateway Intrigation
  • WordPress LMS Checkout Modification
  • WordPress LMS Bug Issues
  • WordPress LMS Enroll

Our Project

On-site IT support

Our on-site support provides peace of mind to the clients. If your issue cannot be fixed remotely, then we will send our computer technicians to your office for further investigation. Our on-site support contracts include remote support and unlimited access to our helpdesk.

Off-site IT support

bitBirds can provide 24/7/365 remote monitoring off-site IT support for customers who want to minimise system downtime and monitor their system’s state of health. Using industry leading software, our technical analysts can help you avoid unnecessary downtime by detecting potential risks at an early stage. The monitoring service that we use continually checks for potential problems such as a hard drive capacity, memory and processor usage being excessively high and that your Internet connection is stable.

Consulting

What technology to buy, where to buy it, how to get it working and how to maintain it.

When you’re buying new technology for a business, there’s an ocean of information out there, but it’s often hard to work out whom to listen to. So we offer fair and expert advice on what technology will work best for you. We pride ourselves on being technologically agnostic, and that means we won’t champion the latest gadget – we’ll listen to what you need and find the right solution.

Once you’ve made your decision, our experienced engineers will make sure the transition to new technology goes smoothly without holding up your business.

We’ve helped many other businesses pick the right technology solution for them and get in touch to find out how we can help you.