A verified sender domain is a domain that has given bitBirds Elastic Email permission to send email from your domain. This means that the emails are being sent by bitBirds Elastic Email servers, but the emails are using your domain as the “From” address.

Recipient ISPs need to verify that the domain has given permission for Bitbirds Elastic servers to use it. They can verify this by looking up certain records in your domain’s DNS.

DNS stand for Domain Name System. Each Hosted Domain can be looked up by a server by its domain or corresponding IP address. Each domain has its own settings. Nearly anything can be a domain, for example: bitbirds.biz could be a domain.

This is a short form which means “text record” and can be nearly any form of text.

Once those records have been added to your domain’s DNS settings, visit your bitBirds Elastic account’s Settings screen. Green Check marks mean that the domain records are valid and you can now send email from “[email protected]”.

It is good practice to have a default verified sender domain. Our system will use the default verified sender domain if a non-verified domain is used for the email for the account. This is particularly important if sub-accounts are using the main account sender domain or resellers want notification emails to send using their domain.

If tracking is enabled for your account, then our system re-writes links in the emails. Any link will first direct the user through “tracking.bitbirds.com”.
So, for an instant, while the link is rerouted to its original destination the URL will show “tracking.bitbirds.com”.
We offer the ability to “whitelabel” this URL with your own domain. In your domain’s DNS settings create a new CNAME record:
Host/Name: tracking
Value: tracking.bitbirds.com

SPF stands for “Sender Policy Framework”. An SPF record is in place to identify which mail servers are authorized to send mail for a given domain. It is used to prevent spammers from sending mail with fraudulent From addresses at that domain.

Though many DNS editors allow for the creation of an SPF record, it is recommended that the SPF record is entered as a TXT record.
If you are creating the SPF record you will likely see a form with at least two fields,
they are: “Host” or “Name” and “Value”.
Here is what you enter under those fields:
Host/Name: @ (yes you put the @ symbol here under the host or name category)
Value: v=spf1 a mx include:elasticmail.bitbirds.com ~all

DKIM stands for “DomainKeys Identified Mail”. They allow receiving servers to confirm that mail coming from a domain is authorized by the domain’s administrators

This record also needs to be entered as a TXT record, you will see at least two fields,
they are: “Host” or “Name” and “Value”.
Here is what you enter in those fields:
Host/Name: api._domainkey
Value:k=rsa;t=s;p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCbmGbQMzYeMvxwtNQoXN0waGYaciuKx8mtMh5czguT4EZlJXuCt6V+l56mmt3t68FEX5JJ0q4ijG71BGoFRkl87uJi7LrQt1ZZmZCvrEII0YO4mp8sDLXC8g1aUAoi8TJgxq2MJqCaMyj5kAm3Fdy2tzftPCV/lbdiJqmBnWKjtwIDAQAB
(Yes, it really is this long list of numbers and letters, make sure you copy and paste correctly)

Once those records have been added to your domain’s DNS settings, visit your bitBirds Elastic account’s Settings screen. Green Check marks mean that the domain records are valid and you can now send email from “[email protected]”.